We want you to be happy with your purchase. If you are not satisfied, please review our return policy:
Returns
– Eligible within 14 days of delivery (EU customers: 14-day right of withdrawal).
– Items must be unused, in original packaging.
Refunds
– Once your return is received and inspected, we will notify you.
– Approved refunds will be processed to your original payment method within 5–10 business days.
Non-Returnable Items
– Perishable goods, personal care items, and customized products.
Exchanges
– We only replace items if they are defective or damaged.
For returns, please contact us at admin@wishlily.com.